Shipping policy

Processing Time

• All orders are processed within 1–3 business days.

• Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via email or phone if there is a significant delay.

Shipping Rates & Delivery Estimates

• Standard Shipping (3–7 business days): Free on orders over $100; $5.99 for orders under $100.

• Expedited Shipping (1–3 business days): $14.99 flat rate.

• International Shipping: Available to select countries. Rates calculated at checkout.

Delivery times are estimates and begin from the date of shipping, not the order date.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number.

• Tracking information will be active within 24 hours of dispatch.

Shipping Carriers

We partner with reputable carriers including USPS, UPS, FedEx, and DHL to ensure reliable delivery.

Customs, Duties, and Taxes

• International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

• We are not responsible for delays caused by customs clearance.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us immediately at [your contact email].

• We will assist in filing a claim with the carrier and work to resolve the issue quickly.

Incorrect Shipping Information

• Please ensure all shipping details are accurate. We are not responsible for packages lost due to incorrect addresses provided at checkout.